Privacy Policy

1. Introduction & Scope

The UPS Store Private Consultant LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use and protect it, and the choices you have. It applies to information we collect through our website, our forms, our SMS/text-message communications, and our consulting engagements.

By using our website or providing us with your information, you agree to the practices described in this Policy. If you do not agree, please do not use our website or submit information to us.

2. Information We Collect

We collect the following categories of information:

• Contact information you provide — name, business name, email address, mailing address, and phone number (including mobile numbers you provide for SMS).
• Business information you submit through our forms or during a consultation — store details, operational and performance information, and goals you choose to share.
• Communications — messages, inquiries, and correspondence you send to us.
• Browsing and device information — IP address, browser type, device type, pages visited, referring URLs, and timestamps, collected automatically.
• Cookies and similar technologies — see Section 6.
• SMS opt-in information — your mobile number and your consent record when you opt in to receive text messages (see Section 4).

We do not intentionally collect sensitive personal information (such as Social Security numbers, government IDs, or financial-account numbers) through our website. Payment-card details, where applicable, are collected and processed directly by our third-party payment processor and are not stored on our servers.

3. How We Use Information

We use the information we collect to:

• Respond to your inquiries and provide the consulting services you request;
• Schedule consultations, assessments, and follow-ups;
• Send you service-related communications, including SMS messages you have consented to receive;
• Process payments for services through our third-party payment processor;
• Operate, maintain, secure, and improve our website and services;
• Comply with legal obligations and enforce our agreements; and
• Send administrative or, where permitted, marketing communications (you may opt out at any time).

4. SMS / Text Message Information

We may send SMS/text messages to individuals who have provided their mobile number and consented to receive them. Our SMS program is operated in a manner intended to comply with the Telephone Consumer Protection Act (TCPA) and applicable carrier and messaging requirements.

• Consent & opt-in. We obtain your express opt-in consent before sending you SMS messages — for example, by your checking a consent box on our website or by your providing your number during a consultation for this purpose. Consent is not a condition of any purchase.
• Opt-out. You can opt out at any time by replying STOP to any message. You will receive a one-time confirmation that you have been unsubscribed.
• Help. Reply HELP for assistance, or contact us at (954) 856-0801 or tupsspc@ez-praxis.com.
• Frequency. Message frequency varies; you typically receive 2–4 messages per month per active engagement.
• Rates. Message and data rates may apply, depending on your mobile carrier and plan.
• No third-party marketing sharing. We do not share, sell, or rent your SMS opt-in information or mobile phone number with any third parties or affiliates for their marketing purposes. Mobile information collected for SMS is used solely to provide the messaging service you requested and is shared only with the messaging providers that help us deliver those messages.

Program / use case. Our SMS program is used for business communications with prospects and clients — appointment reminders, service updates, scheduling, and consultation follow-ups.

Sample message: “TUSPC: Your performance assessment review is scheduled for Mon 10am. Reply C to confirm, R to reschedule, STOP to opt out.”

Carrier liability. Carriers are not liable for delayed or undelivered messages. By providing your mobile number and opting in, you also agree to our Terms of Service.

5. Sharing & Disclosure

We do not sell your personal information. We share information only as described below:

• Service providers. With vendors who perform services on our behalf — such as website hosting, email delivery, payment processing, SMS/messaging gateways, scheduling, and analytics — under contracts that limit their use of your information to providing those services.
• Legal requirements. When required by law, subpoena, or other legal process, or to protect the rights, property, or safety of the Company, our clients, or others.
• Business transfers. In connection with a merger, acquisition, financing, or sale of assets, in which case information may be transferred as a business asset, subject to this Policy.
• With your consent. When you direct or authorize us to share your information.

As noted in Section 4, SMS opt-in/consent data is never shared with third parties for marketing purposes.

6. Cookies & Tracking

Our website uses cookies and similar technologies to function properly and to understand how visitors use the site. These include:

• Essential cookies — required for the site to operate (e.g., remembering your light/dark theme preference).
• Analytics cookies — help us measure traffic and improve the site. These are used only where permitted.

You can control or disable cookies through your browser settings. Disabling cookies may affect some site features. Where required by law, we will request your consent before setting non-essential cookies, and you may opt out of analytics tracking at any time. We honor recognized opt-out signals where applicable.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, to provide our services, to comply with our legal and contractual obligations, to resolve disputes, and to enforce our agreements. Retention periods vary by data type and legal requirement; our standard retention period is [INSERT RETENTION PERIOD — attorney to confirm]. When information is no longer needed, we securely delete or de-identify it.

8. Your Rights

Depending on where you live, you may have the following rights regarding your personal information:

California residents (CCPA/CPRA)

• Right to know the categories and specific pieces of personal information we have collected;
• Right to delete personal information we have collected, subject to exceptions;
• Right to correct inaccurate personal information;
• Right to opt out of "sale" or "sharing" of personal information — note that we do not sell personal information; and
• Right to non-discrimination for exercising your rights.

Other jurisdictions (e.g., GDPR-style rights)

• Access to, correction of, or erasure of your personal information;
• Portability of your data;
• Restriction of or objection to certain processing; and
• The right to withdraw consent where processing is based on consent.

To exercise any of these rights, contact us at tupsspc@ez-praxis.com. We will verify your request and respond within the timeframe required by applicable law. You may also designate an authorized agent to act on your behalf.

9. Children's Privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13 years of age. If we learn that we have collected personal information from a child under 13, we will delete it promptly. If you believe a child has provided us with personal information, please contact us.

10. Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your information against unauthorized access, loss, misuse, or alteration. Our website is served over HTTPS. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Third-Party Links

Our website may contain links to third-party websites or services that we do not operate or control. This Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

12. International Transfers

We are based in the United States, and we process and store information in the United States. If you access our services from outside the United States, you understand that your information may be transferred to, stored, and processed in the United States, where data-protection laws may differ from those in your jurisdiction.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above and post the updated Policy on this page. Material changes may be communicated through additional notice. Your continued use of our website after changes take effect constitutes acceptance of the updated Policy.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at: